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Wentzville City Hall
310 West Pearce Boulevard
Wentzville, MO 63385
636-327-5101
636-639-2017 fax
Municipal Court: 636-327-5141
Parks & Recreation: 636-332-9236
Public Works: 636-327-5102

Preventing Theft of Mail

The theft of mail from residential mailboxes is an increasing problem.  Con artists use this as a means to obtain your identity information and to steal checks and other items of value.  This problem can be reduced or minimized by following these tips:

  • Do not leave outgoing mail in your unlocked mailbox.
  • Deposit mail in a blue collection box or inside your local post office.  Do not leave mail in a collection box that is full.
  • Make sure your home mailbox is in good condition.  Mail that is exposed can be damaged by bad weather and is visible to thieves. 
  • Promptly pick up your incoming mail after it is delivered.
  • Get together with neighbors and the Postal Service and arrange for the installation of locked group mailboxes for neighborhood delivery.  These are known as Neighborhood Delivery & Collection Box Units (NDCBU).  Each address has an individual locked unit for delivery and collection.  A minimum of seven neighbors is needed to sign a petition requesting a NDCBU.
  • Purchase a locked mailbox or convert your unlocked box to the lockable type.  Make sure the mail slot is large enough for the letter carrier to insert your mail.  The letter carrier cannot pick up mail from this type of box.
  • Arrange for your mail to be delivered to a Post Office box for a small fee.
  • Have regular income checks deposited electronically into your bank account via direct deposit.
  • Promptly contact the senders if you do not receive credit cards, checks, or other valuable mail.
  • Notify the post office and mailers if you change your address.  When going on vacation, have the post office hold your mail or have a trusted friend or neighbor pick up your mail after delivery.
  • Be observant of activities on your street, including those near your letter carrier, the postal vehicle, residential mailboxes, and collection boxes.
  • If you see suspicious person(s) or activity, call 911 while the suspect(s) are still present.

By following these tips and using common sense, you can lessen your chances of being a victim of mail theft and possibly identity theft.  If you have questions about postal regulations, contact your local postmaster.


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